This privacy notice tells you what to expect us to do with your personal information.
· – Contact details
· – What information we collect, use, and why
· – Lawful bases and data protection rights
· – Where we get personal information from
· – How long we keep information
· – How to complain
Contact details: hello@novuscreoconsulting.org
What information we collect, use, and why
We collect or use the following personal information for the operation of client or customer accounts:
· – Names and contact details
We collect or use the following personal information to comply with legal requirements:
· – Name
· – Contact information
· – Any other personal information required to comply with legal obligations
We collect or use the following personal information for dealing with queries, complaints or claims:
· – Names and contact details
· – Correspondence
Lawful bases and data protection rights
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
· – Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection
rights may apply except the right to object.
· – Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information to comply with legal requirements:
· – Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· – Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection
rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply,
except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection
rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply,
except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
· Directly from you
How long we keep information
We keep your data in accordance with HMRC rules for business auditing purposes
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
27 November 2024